Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Pagoda Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. You should be reimbursed on check-out. Please note that there is a 1.40% charge when you pay with a Visa and MasterCard and UnionPay credit card. Please note that there is a 1.35% charge when you pay with a Visa, MasterCard and UnionPay credit card, 1.90% with an American Express credit card. Please note there is a 3.4% charge for JCB credit card. Please note that this property requires a $200 credit card pre-authorisation or $200 cash deposit upon check in to cover any incidental charges. This is refundable on check-out. You must show a valid photo ID and credit card upon check-in.