Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan. Harap beri tahu pihak Hotel am Schloss terlebih dahulu mengenai perkiraan waktu kedatangan Anda. Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini diberlakukan di akomodasi ini. Karena Coronavirus (COVID-19), akomodasi ini mengambil langkah-langkah tertentu untuk melindungi tamu dan stafnya. Beberapa layanan dan amenitas mungkin dikurangi atau tidak tersedia. Sesuai dengan pedoman pemerintah untuk meminimalkan penyebaran Coronavirus (COVID-19), akomodasi ini mungkin memerlukan dokumen tambahan dari tamu untuk memvalidasi identitas, rencana perjalanan, dan informasi relevan lainnya, selama pedoman yang dimaksud berlaku. Sesuai dengan pedoman pemerintah untuk meminimalkan penyebaran Coronavirus (COVID-19), saat ini akomodasi ini tidak menerima tamu dari negara tertentu, selama pedoman yang dimaksud berlaku. Karena Coronavirus (COVID-19), akomodasi ini menghentikan layanan antar-jemputnya untuk sementara. Karena Coronavirus (COVID-19), pastikan bahwa Anda memesan akomodasi ini sesuai dengan pedoman pemerintah setempat di destinasi Anda, termasuk tetapi tidak terbatas pada tujuan perjalanan, serta jumlah maksimum anggota grup yang diperbolehkan. Karena Coronavirus (COVID-19), Anda diharuskan memakai masker wajah di semua area bersama indoor. Tamu di bawah usia 18 tahun hanya dapat check-in dengan orang tua atau wali resmi. Guests arriving after 22:00 must contact the reception as they require a code for the key safe. Please also note that the hotel's garage cannot accommodate vehicles exceeding 1.50 metres in height, 4.90 metres in length or 2 tonnes in weight. The garage can only be accessed during opening times, on prior reservation and at your own risk. Guests are asked to contact the hotel in advance if they require larger parking spaces. Gluten free and lactose free breakfast is offered upon prior reservation and for an additional charge of EUR 5. Please note that only payment by cash or Maestro is accepted for the budget rooms. Please note that many of the rooms are small and feature a small bathroom. Many room categories offer larger rooms with larger bathrooms. ACCESSIBILITY INFORMATION Our hotel consists of several lovingly restored, historic buildings. Due to their structural conditions, these are unfortunately not fully accessible. However, a side entrance (accessible during reception opening hours) provides access to the breakfast area, the restaurant, the meeting room on the ground floor, and the elevator. Please note that there are no accessible restrooms available. However, guests who can walk a few meters can use them to a limited extent. The hotel rooms in the main building are not wheelchair accessible due to the winding rooms and narrow doorways. However, for guests with limited mobility, we have designed a spacious, accessible holiday apartment on the ground floor. A comfortable stay is possible here – we are happy to bring breakfast directly there upon request. Alternatively, you can of course also have breakfast in the main building during opening hours. It is also possible to park directly at the building with a disabled parking permit. If you are traveling with a wheelchair or have any questions about accessibility, please contact us before your arrival. This way, we can work together to ensure that your stay with us is as pleasant and smooth as possible.